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Customer Service Representative - State Farm Agent Team Member

Full Time in St Petersburg, FL

Benefits
  • 401(k) matching
ROLE DESCRIPTION
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! This position is with Jenny Martin Insurance Agency, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
RESPONSIBILITIES
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
  • Must have 440 or 220 license
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills
  • Proactive problem solver
  • Ability to multi-task
BENEFITS
  • Hourly pay plus commission/bonus
  • Paid time off (holidays and personal/sick days)
  • SIMPLE match
  • Valuable career-building experience
Compensation $18.00 - $20.00 per hour
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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